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Receive packages in contingency

If you recently made an online purchase and have doubts about how to receive your order during the isolation measures, here are some tips on prevention and care that you should take into account when receiving your package during the contingency caused by the Covid-19.

What to do when receiving a package?

When the package of your online purchase arrives, you must receive it keeping a safe distance from the person making the delivery. It is important to keep at least 1 meter (3 feet) away.

What to do after receiving the package?

You should always wash your hands after receiving packages and after opening them. It is recommended to use an alcohol-based disinfectant or with soap and water. Also avoid touching your eyes, mouth or nose.

Is it safe to receive a package?

Yes it is safe. As reported by the World Health Organization (WHO), the probability of an infected person contaminating commercial items is low, and the risk of contracting the virus that causes COVID-19 by contact with a package that has been manipulated, transported and exposed to different conditions and temperatures is also low.

What if it was handled by a person who has been in contact with the virus?

To date, there is no epidemiological information that indicates the transmission of the COVID-19 virus in humans through contact with goods or products.

What can I do to prevent if any surface is infected?

WHO recommends cleaning it with a common disinfectant to kill the virus and thus protect yourself and those around you.

Is it convenient to receive my order at my address?

Of course, we recommend choosing your address to avoid crowded places. If you choose another site, keep a healthy distance from others and be sure to wash your hands before and after handling the package.

More about Online Shopping during Covid-19, here.

With information from the WHO and Mercado Libre

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